Refund and Returns Policy

Refund and Returns Policy

At Cashmere Charmers, we are committed to delivering high-quality products. We offer replacements for products that are found to be defective or have color issues.

Return Policy:

1. We offer 7 days return  for cashmere products.
2. If you receive a defective product or a product with a color issue, please contact us within 7 days of receiving the item.
3. To initiate a replacement request, please contact us through email at info@cashmerecharmers.com or call us at +91 8126406617 or +91 7678168491.

Replacement Procedure:

1. Contact us and provide details of the issue with your product.
2. Our customer support team will guide you through the replacement process.
3. Once the issue is verified, we will arrange for a replacement of the product.

Please feel free to reach out to us with any questions or concerns. Your satisfaction is our priority.